The Moscow Arby's and the Northwestern Mutual offices remain closed in the aftermath of a Saturday shooting spree that left three dead.

Two of the three shootings took place at the businesses. Arby's is expected to be serving customers within about a week, according to Happy Day Restaurants President Bruce Finch, the eatery's owner. That will allow for a memorial service for its manager, Belinda Niebuhr, 47, who died in the attack.

David Trail, 76, also among those who died, was a financial adviser for Northwestern Mutual. The Spokane office of Northwestern Mutual is serving clients until the Moscow office reopens Wednesday, said Paul Hanson, managing director of Northwestern Mutual in northern Idaho. Law enforcement released Arby's back to Happy Day at about 3 p.m. Sunday, said Happy Day Vice President of Operations Pat Rogers.

Employees, who Finch said would be paid during the closure, are cleaning up and trying to make sense of what happened.

Police have said that John Lee, 29, of Moscow, who has been charged in connection with the shootings, asked to see Niebuhr after he arrived at the restaurant and allegedly targeted her when she came out. There were no customers in the restaurant at the time, but there were four other employees.

Lee was never employed by Arby's and hadn't applied for work there, Rogers said.

Members of Lee's family, including his adoptive mother, Terri Grzebielski, 61, who was also killed Saturday, were regulars at the Moscow Arby's.

"We have no idea why. We're all in shock," Rogers said. "Employees who have seen the picture (of Lee), none of them recognize him."

Employees have been provided counseling and are meeting to share stories about Niebuhr, who Rogers said was known as a boss who cared for her employees like a mother.

When one of her employees was sick in the hospital, Niebuhr called the woman's mother and asked permission to stay with the woman until the mother could get to town. Once the mother arrived, Rogers said Niebuhr took turns with the mother so that the mother could get some sleep.

Niebuhr's example is helping her employees pull together like a family.

"They're amazing," Rogers said. "Because of what she built here, they're all standing strong together."

Like the Arby's employees, the 25 to 30 employees who work for Northwestern Mutual have received counseling and have met to grieve together, Hanson said.

Only one person worked in Trail's office, which was on the ground floor of an office and apartment complex Trail owned, Hanson said. The others worked in two offices that were next door.

"We're coping the same way anybody would," he said. "It's difficult. But as a team we're going to be able to get through it."

Trail is being remembered as a talented gardener and musician, but also as someone who was a servant leader from the time he was a child to the last minutes before he was fatally injured.

"He met with someone from out of town to take care of their needs on a weekend," Hanson said. "It was definitely outside of office hours and Dave was just doing it out of the goodness of his heart."

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Williams may be contacted at ewilliam@lmtribune.com or (208) 848-2261.